Terms and Conditions

 


Effective Date: December 2, 2024.

 

These Terms and Conditions (“Agreement”) govern the use of services provided by GreySolve Consulting, a IA Lonestar Tech Consulting LLC Brand (“Company”), located at 6135 Frisco Square Blvd STE 400 NUM 288, Frisco, TX, 75034. By engaging our services, you (“Client”) acknowledge and agree to be bound by these terms.

 

1. Introduction

This Agreement constitutes a legally binding contract between the Client and the Company. By utilizing our technical and digital marketing consulting services, the Client confirms they have read, understood, and accepted this Agreement in its entirety.

If you do not agree with these terms, you must refrain from engaging with our services.

 

2. Definitions

  • Company: GreySolve Consulting.
  • Client: The individual or entity engaging the Company for services.
  • Services: The technical consulting and digital marketing services provided by the Company, as described in Section 3.
  • Deliverables: Any reports, analyses, campaigns, or other materials provided as part of the Services.
  • Data: Information collected, processed, or stored during the provision of Services.

3. Scope of Services

The Company provides the following services:

  • Technical consulting tailored to the Client’s needs.
  • Digital marketing strategies, campaign management, and consulting.

Limitations and Exclusions:

  • The Company does not guarantee specific outcomes (e.g., increased sales, traffic, or engagement).
  • Services do not include third-party platform fees or costs unless explicitly stated in a separate agreement.
  • Changes to the scope of Services must be agreed upon in writing and may incur additional charges.

4. Client Obligations

To ensure the success of the engagement, the Client agrees to:

  1. Provide all necessary information, materials, and access required for the provision of Services.
  2. Adhere to payment terms, including paying all invoices within 30 days of receipt unless otherwise specified.
  3. Comply with applicable laws and regulations when utilizing Deliverables or implementing recommendations.
  4. Avoid using the Services or Deliverables for unlawful or unethical activities.

Failure to fulfill these obligations may result in suspension or termination of Services.

 

5. Marketing Communications

The Company conducts SMS and email marketing campaigns for its services and on behalf of clients.

 

Opting Out of Communications:

  1. SMS Marketing: Recipients may opt out by replying with “STOP” to any marketing message.
  2. Email Marketing: Recipients may unsubscribe by clicking the link included in all marketing emails.

Opting out of marketing communications will not impact the receipt of transactional or service-related communications.

 

6. Privacy Policy

The Company respects your privacy and complies with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

 

Data Collection: The Company collects data solely to provide and improve its Services. This includes contact information, project details, and analytics.

 

Data Usage: Collected data will not be shared with third parties without the Client’s consent, except as required by law or to fulfill the Services.

 

Data Storage: All data is stored securely, and appropriate measures are taken to prevent unauthorized access or breaches.

 

7. Intellectual Property

All Deliverables created as part of the Services remain the property of the Company until full payment is received. Upon payment, the Client receives a non-exclusive license to use the Deliverables for their intended purpose.

The Client may not modify, distribute, or resell Deliverables without prior written consent from the Company.

 

8. Confidentiality

Both parties agree to maintain the confidentiality of any sensitive or proprietary information shared during the engagement. This obligation remains in effect for a period of three years following the termination of this Agreement.

Exceptions include information that:

  • Is publicly available.
  • Was independently developed without reference to confidential materials.
  • Is required to be disclosed by law.

9. Liability and Disclaimers

  1. The Company provides all Services “as-is” and does not offer warranties of any kind.
  2. To the fullest extent permitted by law, the Company’s total liability for any claims is limited to the fees paid for the Services under this Agreement.
  3. The Company is not liable for:
    • Indirect, incidental, or consequential damages.
    • Losses caused by third-party platforms or systems.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. The parties agree to submit to the exclusive jurisdiction of the courts in Collin County, Texas, for any disputes arising under this Agreement.

 

11. Dispute Resolution

In the event of a dispute, the parties agree to:

  1. Attempt resolution through good-faith negotiation.
  2. Submit unresolved disputes to mediation facilitated by a neutral third party.
  3. If mediation fails, resolve the matter through binding arbitration under the rules of the American Arbitration Association.

Each party will bear its own costs for mediation and arbitration.

 

12. Amendments and Updates

The Company reserves the right to modify this Agreement at any time. Notice of updates will be provided at least 30 days in advance via email or through the Company’s website. Continued use of Services after the effective date of changes constitutes acceptance of the updated terms.

 

13. Contact Information

For questions or concerns regarding this Agreement, please contact us at:

 

GreySolve Consulting, a IA Lonestar Tech Consulting LLC Brand
6135 Frisco Square Blvd STE 400 NUM 288, Frisco, TX, 75034
Email: policies@greysolve.com