Website Terms of Use

1. Agreement to Terms

By accessing and using the Greysolve Consulting website located at greysolve.com (the "Site"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

IA Lonestar Tech Consulting LLC, doing business as Greysolve Consulting ("Greysolve," "we," "us," or "our"), reserves the right to modify these Terms of Use at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Use of Website

2.1 Permitted Use

You may use this Site for lawful purposes only, including:

• Viewing information about our identity and access management (IAM) services
• Accessing educational content, blog posts, and resources
• Contacting us through provided forms or contact information
• Taking assessments or using tools we provide

2.2 Prohibited Conduct

You agree NOT to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the Site or related systems
• Scrape, copy, or harvest content from the Site using automated means
• Transmit viruses, malware, or any other malicious code
• Impersonate Greysolve or any other person or entity
• Interfere with or disrupt the Site's operation or servers
• Use the Site to transmit spam, unsolicited communications, or advertisements
• Reverse engineer, decompile, or disassemble any portion of the Site
• Remove or modify any copyright, trademark, or proprietary notices

3. Intellectual Property Rights

3.1 Ownership

All content on this Site, including but not limited to text, graphics, logos, images, videos, software, and trademarks (collectively, "Content"), is the property of IA Lonestar Tech Consulting LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

Greysolve Consulting is a trademark of IA Lonestar Tech Consulting LLC (registration pending).

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of the Site or its Content
• Collection and use of product listings, descriptions, or prices
• Any derivative use of the Site or its Content
• Downloading or copying of Content for the benefit of another person or entity
• Any use of data mining, robots, or similar data gathering and extraction tools

3.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any Content without our prior written consent, except:

• Temporary copies in RAM incidental to accessing the Site
• Files automatically cached by your web browser
• Printing or downloading limited portions for personal, non-commercial use
• Sharing links to our Content on social media (attribution required)

4. Informational Purposes Only

4.1 Not Professional Advice

The Content on this Site is provided for general informational purposes only and does not constitute:

• Professional consulting advice
• Security recommendations specific to your environment
• Legal, compliance, or regulatory guidance
• Endorsement of any specific products or services
• Guarantees of specific outcomes or results

4.2 No Client Relationship

Visiting this Site or communicating with us through the Site does not establish a client-consultant relationship. Such relationships are established only through formal written engagement agreements.

4.3 Assessment Tools

Any assessments, calculators, or diagnostic tools provided on the Site:

• Provide estimates and general guidance only
• Are not substitutes for professional evaluation
• Do not constitute a formal security audit or compliance certification
• Should not be relied upon as the sole basis for security or compliance decisions

To receive professional IAM consulting services, you must enter into a separate written engagement agreement with Greysolve Consulting.

5. Third-Party Links and Resources

5.1 External Links

This Site may contain links to third-party websites or resources. We provide these links for your convenience only and do not:

• Endorse or approve the content of linked sites
• Have control over the nature, content, or availability of those sites
• Accept responsibility or liability for any content, advertising, products, or services on or available from such sites

5.2 Third-Party Services

We may reference or integrate with third-party services (Microsoft 365, AWS, Azure, SailPoint, etc.) for informational purposes. These references do not constitute endorsements, and we are not responsible for the functionality, security, or privacy practices of third-party services.

5.3 Your Responsibility

You acknowledge that when you leave our Site, you should review the applicable terms and privacy policies of third-party websites. Your interactions with third parties are governed by their terms, not ours.

6. User Submissions

6.1 Information You Provide

If you submit information to us through contact forms, assessment tools, or other means on the Site (excluding information submitted as part of a formal engagement), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and analyze such information for the purposes of:

• Responding to your inquiry
• Improving our services and Site functionality
• Developing aggregated, anonymized insights

6.2 No Confidentiality

Do not submit confidential, proprietary, or sensitive information through the Site unless specifically requested as part of a formal engagement covered by a separate confidentiality agreement. Information submitted through the Site is not treated as confidential.

6.3 Responsibility for Content

You are solely responsible for any information you submit and represent that:

• You have the right to submit such information
• The information is accurate and not misleading
• The information does not violate any laws or third-party rights

7. Disclaimers

7.1 "AS IS" Basis

THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that the Site will be uninterrupted, secure, or error-free
• Warranties regarding results obtained from use of the Site

7.2 No Guarantee of Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding:

• The accuracy, completeness, or currency of information on the Site
• The reliability of any advice, opinion, statement, or other information displayed or distributed through the Site
• Any errors or omissions in Content

7.3 Security

While we implement reasonable security measures, we cannot guarantee that:

• The Site will be completely secure or free from bugs or viruses
• Your use of the Site will be safe or secure
• Information transmitted through the Site will be completely secure

We are not responsible for any harm to your computer system, loss of data, or other harm resulting from your use of the Site.

8. Limitation of Liability

8.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IA LONESTAR TECH CONSULTING LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

DIRECT DAMAGES: Any damages arising from your use or inability to use the Site

INDIRECT DAMAGES: Any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Cost of substitute services
• Security breaches resulting from use of the Site

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

8.2 Maximum Liability

If, notwithstanding the foregoing, we are found liable for any damages, our total liability shall not exceed $100 (one hundred dollars).

8.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into this agreement in reliance upon the disclaimers and limitations of liability set forth herein, and that the same form an essential basis of the bargain between you and us.

8.4 State Law Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless IA Lonestar Tech Consulting LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from:

• Your violation of these Terms of Use
• Your use or misuse of the Site
• Your violation of any law or the rights of a third party
• Any content you submit or transmit through the Site

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our data collection and use practices.

11. Digital Millennium Copyright Act (DMCA)

11.1 Copyright Infringement Claims

If you believe that Content on the Site infringes your copyright, please provide our designated Copyright Agent with the following information:

• Electronic or physical signature of the copyright owner or authorized agent
• Description of the copyrighted work claimed to have been infringed
• Description of where the infringing material is located on the Site
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner

Copyright Agent Contact:
IA Lonestar Tech Consulting LLC
Attn: Copyright Agent
Email: legal@greysolve.com
[Insert Physical Address]

11.2 Counter-Notice

If you believe your content was wrongfully removed due to a copyright claim, you may submit a counter-notice to our Copyright Agent.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms of Use and your use of the Site shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

12.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms of Use shall be brought exclusively in the federal or state courts located in [Insert County], Texas. You hereby irrevocably consent to the personal jurisdiction and venue of such courts.

12.3 Waiver of Jury Trial

To the extent permitted by law, you and Greysolve each waive any right to a jury trial in any proceeding arising out of or relating to these Terms of Use.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us at legal@greysolve.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

13.2 Binding Arbitration (Optional)

[If you prefer to include arbitration provisions, insert here. Many consulting firms skip this for website terms.]

14. Termination

14.1 Our Right to Terminate

We reserve the right, in our sole discretion, to:

• Terminate or suspend your access to the Site without notice for any reason, including violation of these Terms of Use
• Modify or discontinue the Site or any portion thereof at any time without liability

14.2 Effect of Termination

Upon termination:

• Your right to use the Site will immediately cease
• Any provisions of these Terms of Use that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

15. General Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Greysolve regarding your use of the Site and supersede all prior or contemporaneous understandings and agreements.

15.2 Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be reformed to the extent necessary to make it valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Greysolve.

15.4 Assignment

You may not assign or transfer these Terms of Use or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms of Use without restriction.

15.5 Headings

The section headings in these Terms of Use are for convenience only and have no legal or contractual effect.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or fuel crises.

16. Contact Information

If you have questions about these Terms of Use, please contact us:

IA Lonestar Tech Consulting LLC
DBA: Greysolve Consulting

General Inquiries: info@greysolve.com
Legal Inquiries: legal@greysolve.com
Website: greysolve.com
Phone: [Insert Phone Number]
Address: [Insert Physical Address]

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Acknowledgment

BY USING THE GREYSOLVE CONSULTING WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.

If you do not agree to these Terms of Use, you must immediately cease using the Site.