I do what your MSP was never hired to do.
Your MSP keeps the lights on. That's the job. Tickets, outages, renewals, helpdesk. They're good at it. But when your cyber insurer asks for documented proof of your access controls — or when a Fortune 500 prospect sends a 300-question security questionnaire — that's not a helpdesk problem. That's a different problem entirely.
That's what I fix.
Why this exists
I spent 20 years building identity and access management infrastructure for companies like Toyota, Blackstone, Credit Suisse, CVS Health, T-Mobile, and Leidos. Enterprise-scale. High-stakes. The kind of environments where access control failures make the news.
What I kept seeing was this: mid-market professional services firms — law firms, accounting practices, insurance agencies — were running the same risks as the enterprises I'd worked in. But everything built to solve those risks was priced and architected for companies ten times their size.
So they went without. Not because they didn't care. Because nothing on the market felt like it was built for them.
Greysolve exists to close that gap.
What I actually do
I read your cyber insurance policy. All of it. Then I map your environment against every exclusion — the legacy system clause, the ransomware sublimit, the vendor-approved response requirement, the retroactive date. The things your insurer bet you wouldn't fix.
Then I fix them. Clean joiner-mover-leaver processes. HR connected to your identity system. SSO across your app stack. Tamper-proof logs. Audit-ready evidence that comes from how you work every day — not a scramble before renewal.
When I leave, the same person who owned this before can still own it. Except now they can actually do it. Without suffering. Without confusion. Without calling me every time something changes.
That's Provable Security. Not compliance theater. Not a checkbox. A documented, defensible record that your controls were in place before anything went wrong.
What I'm not
I'm not here to replace your MSP, your IT director, or anyone else on your team. I augment what you have to accomplish specific goals — close the insurance gaps, build the evidence trail, get you to a place where the hard questions have clean answers.
For firms that want it, we can leave automation running in the background so the system maintains itself without adding headcount. That's an option, not a requirement.
Either way, when the engagement ends, your existing team is more capable than when we started — not more dependent on us.
Who this is for
Professional services firms with 75–200 people who are growing into the kind of clients that ask hard questions. Managing partners who just read their cyber policy and felt their stomach drop. IT directors who know the gaps exist but haven't had the time, the scope, or the right tools to close them.
If your renewal is coming up, or an enterprise client just sent you a security questionnaire, or someone left last month and you're not entirely sure what they can still access — this is the right conversation.
Darrick Richardson
20 years in enterprise IAM. Toyota. Blackstone. Credit Suisse. CVS Health. T-Mobile. Leidos. Now bringing that same infrastructure to firms that were told it wasn't built for them.